Terms of service

Last updated: 3 October, 2025

OVERVIEW

Welcome to https://ulyanasergeenko.ae/. We are committed to making your shopping experience smooth and delightful and we hope you enjoy everything our Website has to offer.

https://ulyanasergeenko.ae/ (hereinafter - ‘Website’, ‘Store’) and associated Website service channels (collectively hereinafter -  ‘Website’, “Website’) is owned and operated by ULYANA SERGEENKO LADIES' GARMENTS TRADING trading as ULYANA SERGEENKO for its own benefit and the benefit of its affiliates and subsidiaries in the United Arab Emirates.

ULYANA SERGEENKO LADIES' GARMENTS TRADING is a limited liability company incorporated under the laws of the United Arab Emirates, with commercial license number 1126724 and its registered office at PO Box 32692, Dubai, United Arab Emirates (hereinafter also - “Company,” “ULYANA SERGEENKO”, “we,” “us,” or “our”).

ULYANA SERGEENKO offers this Website, including all information, tools and Services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”) along with other applicable terms for Website use, such as Privacy policy (“Privacy Policy”), Cookie Policy (“Cookie Policy), Refund Policy (“Refund Policy”) which together establish the terms governing our relationship with you (collectively hereinafter -  “Terms”, “Website Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink on the Website. These Terms of Service apply to all users of the Website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before using our Website and accessing our Services. By accessing or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Website Terms, then you must stop accessing and using the Website. Your ongoing use of the Website constitutes your full acceptance of these Terms.

Any new features or tools which are added to the current Store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes. When you place an order for products or services through our Website you are deemed to have consented to the latest version of the Terms then posted on our Website.

Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Website and are able to lawfully agree to these Terms, enter into legally binding contract with us, make payments through payment methods accepted on our Website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services following appropriate notice and opportunity to remedy the breach.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone only for legitimate business reasons such as inability to fulfill orders, suspected fraudulent activity, or violation of these Terms.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

While we strive to ensure information accuracy on the Website, we are not responsible if information made available on this Website is not accurate, complete or current, yet we will take all reasonable efforts to correct such information promptly upon discovery. The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this Website is at your own risk.

This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our Website. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We will make sure to give the reasonable notice to affected customers (having the ongoing orders) in case they are materially affected by such changes.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the Website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://ulyanasergeenko.ae/policies/privacy-policy

We have made every effort to display as accurately as possible the colors and images of our products that appear at the Website. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer based on reasonable commercial considerations. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time based on reasonable commercial considerations. Any offer for any product or Service made on this Website is void where prohibited.
We warrant that the quality of any products, Services, information, or other material purchased or obtained by you will substantially conform to their description and are free from material defects at the time of purchase yet we do not warrant that those will meet all your expectations.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us for legitimate business reasons. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: 
https://ulyanasergeenko.ae/policies/privacy-policy

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any controls nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the Website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this Website may direct you to third-party Websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party Websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us provided such use complies with UAE data protection and privacy laws. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole and reasonable discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violate any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related Website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the Website is governed by our Privacy Policy, which can be viewed here:
https://ulyanasergeenko.ae/policies/privacy-policy.

We commit to protecting your personal data in accordance with UAE and international data protection laws and will only use your data in compliance with the applicable legislation and our Privacy policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after you have submitted your order) unless such corrections materially affects confirmed orders (including after you have submitted your order).

We undertake a reasonable obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, especially where such information materially affects consumer decisions. No specified update or refresh date applied in the Service or on any related Website, should be taken to indicate that all information in the Service or on any related Website has been modified or updated provided that for confirmed orders (including after you have submitted your order), you will be given the option to proceed at the corrected terms.

We reserve the right to remove or edit content on the Website, withdraw any products or items from our Website, or make any other changes to our Website at our own discretion. We may implement updates to the Website at any time and without notice to you.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet. We reserve the right to terminate your use of the Service or any related Website for violating any of the prohibited uses following appropriate notice and opportunity to remedy where applicable.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We strive to provide uninterrupted, timely, secure and error-free service but cannot guarantee or warrant absolute perfection.

We strive to ensure that the results that may be obtained from the use of the Service will be accurate and reliable but cannot guarantee or warrant absolute accuracy in all circumstances.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you with reasonable notice for the prepaid Services.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall ULYANA SERGEENKO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless ULYANA SERGEENKO and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – INTELLECTUAL PROPERTY

Your access to and use of this Website does not grant you any copyright, design, intellectual or ownership rights, licenses, or interests in any intellectual property, including but not limited to copyrights, trademarks, trade dress, patents, trade secrets, or proprietary rights in the Content, including software applications, HTML, or any other technological components of the Website. All Content displayed on this Website, including third-party materials, logos, trademarks, service marks, trade names, and related intellectual property assets, remains the exclusive property of the respective owners and is protected under applicable national and international intellectual property statutes, treaties, and conventions.

Any unauthorized reproduction, distribution, modification, public display, public performance, transmission, or commercial exploitation of such Content is strictly forbidden and may subject you to civil and criminal penalties. This prohibition expressly extends to, but is not limited to: mirroring, framing, inline linking for commercial purposes, systematic downloading, database compilation, content scraping, automated data extraction, republication on alternative platforms, integration into derivative works, and any form of commercial redistribution or exploitation.

Notwithstanding the foregoing restrictions, you are granted a limited, non-exclusive, non-transferable, revocable license to access and view Content solely for legitimate personal, non-commercial purposes. 

You expressly agree not to engage in any activities that compromise the integrity or security of our Website and the Content, including but not limited to: reverse engineering, decompilation, disassembly, source code analysis, vulnerability testing, penetration testing, circumvention of access controls or digital rights management systems, injection of malicious code, or any other unauthorized technical manipulation or security bypass, whether conducted in whole or in part, directly or through automated means.

SECTION 16 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of these Terms for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Website or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal laws of United Arab Emirates and laws of the Emirate Dubai and all disputes arising out of or in connection with these Terms and/or other Policies on our Website shall be resolved by the courts of Dubai, United Arab Emirates. Arabic version shall prevail.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 – LANGUAGE

These Terms of Service are published in English and Arabic.

SECTION 22 - CONTACTS

Questions about the Terms of Service should be sent to us at shop@ulyanasergeenko.ae. 

Our contact information is posted below:
ULYANA SERGEENKO LADIES' GARMENTS TRADING (LLC), PO Box 32692, Dubai, United Arab Emirates

E-mail: shop@ulyanasergeenko.ae.